Activating delivery times in the checkout
Delivery time options let customers choose a preferred delivery window (for example morning, afternoon, or a specific time range) at checkout, rather than just a delivery date.
What you can do here
- Turn on delivery time selection at checkout
- Set up the specific time windows you want to offer
- Charge extra for premium or tighter time slots
- Make choosing a time mandatory rather than optional
Step by step
- Go to Dashboard > Settings > Delivery Options > Delivery Time Options
- Turn on Show delivery time
- Add the time windows you want to offer (e.g. "9am - 12pm", "12pm - 5pm")
- Set an additional cost for any premium time slots, if you charge extra for a tighter window
- Save your settings
Once you`ve saved, customers will see these time options at checkout after selecting their delivery date.
Tips
- Double-check the Show delivery time toggle is switched on your time windows won`t appear at checkout without it
- Keep time windows realistic for your team so you can always deliver on time
- Review your time slots seasonally, busier periods may need tighter or additional windows
Ask the assistant
You can also ask the assistant to help you set this up directly, for example:
- "Turn on delivery time selection at checkout"
- "Add a 9am - 12pm delivery window"
- "Add a $5 surcharge for the 9am - 12pm slot"
- "Make choosing a delivery time mandatory at checkout"