Flower Store In a Box can automatically send a review request email to customers after their order is marked as delivered. This is one of the most effective ways to build up Google reviews without any manual effort.
The request is sent automatically when an order status is changed to Delivered.
These are two different things. Google Business reviews (the star rating on your Google Maps listing) are separate from Google product reviews (star ratings that appear on individual products in Google Shopping).
Do not ask for both a Google Business review and a product review in the same message. Customers who receive two review requests usually ignore both. Decide which matters most to you — for most florists, Google Business reviews have a bigger impact on local search visibility — and ask for that one consistently.
You can also send review requests by SMS. See the SMS order notifications article for how to set this up. As with email, do not send both SMS and email review requests for the same order.