Marketing

SMS Marketing

This screen lets you create and send SMS messages to your customer list a direct line to your customers that`s ideal for promotions, reminders, flash sales and important updates.

Who you can message

When a customer creates an account or places an order on your website, they`re giving permission to receive marketing communications from you, including SMS. That makes your existing customer list one of your highest-value audiences they already know and trust your shop.

What you can do here

  • Write and send a bulk SMS to customers
  • Get AI help writing seasonal SMS copy
  • Choose your recipient segment
  • Review past SMS campaigns

Step by step

  1. Go to Marketing & Seo > Marketing Tools > SMS Marketing .
  2. Write your message keep it under 160 characters for a single SMS.
  3. Choose your recipients.
  4. Send or schedule your campaign.

Why SMS works so well

  • Extremely high open rates, often within minutes of sending
  • Immediate visibility no inbox competition or spam folder to get lost in
  • Perfect for urgent, time-sensitive promotions and reminders

Used well, SMS can become one of your highest-performing marketing channels but it works best alongside Email Marketing, not instead of it. Use email for rich, visual campaigns that showcase your products and tell a story; use SMS for the short, urgent nudge that drives action right now.

Built-in compliance

Every SMS you send includes a built-in opt-out link, so customers can unsubscribe if they no longer want to hear from you. This keeps you compliant with marketing requirements, respects customer preferences, and keeps your list cleaner and more engaged over time.

Tips

  • Keep messages short, clear, and focused on one action.
  • Time campaigns around key dates Mother`s Day, Valentine`s Day, Christmas, and flash sales all suit the immediacy of SMS.
  • Save the longer storytelling and product showcases for Email Marketing, and use SMS for the urgent, time-sensitive follow-up.

Ask the assistant

The AI assistant can help you manage this directly. Try:

  • "Send an SMS to customers"
  • "Build an SMS campaign"
  • "Write a Valentine`s Day SMS"
Added: 2026-07-04  •  Last updated: 2026-07-10
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