Manage Orders, Workflow & Notifications

Set Up Driver Access

Set Up Driver Access

If you`ve got someone doing your deliveries, you can give them their own driver login. Once driver access is switched on, they`ll see the Driver App option waiting for them the next time they log in no extra setup needed on their end.

What you can do here

  • Create a new login for a driver who doesn`t have one yet
  • Turn on driver access for any existing user
  • Let a driver log in with their own details
  • Give your driver access to the Driver App straight after you enable it

Step by step

  1. Log in to dashboard.
  2. Go to Settings > Manage Users.
  3. If the person doesn`t already have a login, click Add User and set one up for them first.
  4. Select the user you want to update.
  5. Tick the Driver checkbox.
  6. Make sure the Status button is set to Active.
  7. Click Update User.
  8. The user can now log in with their details, and they`ll see the Driver App option waiting for them.

Tips

  • If the user doesn`t already have a login, create one for them before enabling driver access
  • Double-check the Driver checkbox has saved by reopening the user`s profile
  • Always confirm the Status button is set to Active, otherwise their driver access won`t work
  • If your driver can`t see the Driver App option, ask them to log out and back in again

Ask the assistant

AI assistant support for this screen is coming soon.

Added: 2026-07-17  •  Last updated: 2026-07-17
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