Manage Orders, Workflow & Notifications

Taking order photos

Taking order photos

Attaching a photo of the finished arrangement to an order gives you proof of what was made and delivered great for resolving disputes and for keeping a visual record of your work.

What you can do here

  • Upload a photo of the completed arrangement against an order
  • Keep a visual record for quality control or dispute resolution

Step by step

  1. Log in to your dashboard and go to Settings.
  2. Enable the option to Upload a photo and save your changes.
  3. Go to Dashboard > Orders > View Pending and open the order.
  4. Find the photo upload option on the order.
  5. Take or choose a photo of the finished arrangement and upload it.
  6. The photo is saved against the order for future reference.

Tips

  • You`ll need to enable photo uploads in Settings before this option shows up on your orders.
  • Photograph the arrangement before it leaves your workshop, especially for higher-value or custom orders.
  • Order photos are useful evidence if a customer disputes what they received.

Ask the assistant

The AI assistant can help you manage this directly. Try:

  • "Show me the photo attached to order 10432"
Added: 2026-07-05  •  Last updated: 2026-07-08
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