Charge Again lets you take an additional payment against an existing order handy when you need to add an extra charge, such as a delivery fee adjustment or an add-on requested after the order was placed.
What you can do here
- Charge an additional amount to the customer`s original payment method
- Add extra charges to an order after it was placed
Step by step
- Go to Dashboard > Orders > View Pending and find the order.
- Open the order actions menu and select Charge Again.
- Enter the additional amount to charge.
- Confirm the charge is processed against the customer`s original payment method.
Tips
- Let the customer know before charging again, especially for anything beyond a small adjustment.
- Add an order note explaining what the extra charge was for, so your records stay clear.
Ask the assistant
The AI assistant can help you manage this directly. Try:
- "Charge an extra $10 on order 10432 for a card upgrade"