Order Notifications
This screen controls where new order alerts are sent, and what extra notifications go out to you and your customers along the way. These notifications help you and your team know when a customer has placed an order, and keep customers in the loop from order to doorstep.
What you can do here
- Set one or more notification email addresses
- Enable SMS notifications for new orders
- Configure separate SMS notifications for delivery and pickup orders for customers
- Enable PDF invoices to be sent to customers along with the order confirmation emails
- Enable SMS/email notifications for pickup ready, on route, printed, and delivered orders
Step by step
- Go to Settings > Notifications in the dashboard.
- Enter the email address or addresses that should receive order alerts.
- If adding multiple email addresses, separate each address with a comma.
- Enable any additional notification options required for your store, such as SMS notifications, PDF invoices, or customer order status updates.
- Save your changes.
Tips
- If you have staff handling orders, add their email here so they are alerted straight away.
Ask the assistant
The AI assistant can help you manage this directly. Try:
- "Update my order notification email"
- "Add a second notification address"
- "Show my notification settings"