▶ Introduction to Managing Your Website

• Overview
• How to navigate the dashboard & website
• Managing Products
• Managing Product Categories
• Main settings
• Checkout settings
• Delivery options
• Managing orders
• Taking a manual order
• Alerts
• Managing users
• Managing Customers

▶ Bloomkeeper

• Overview
• ▶ Getting Started With Bloomkeeper
  • What Bloomkeeper Is and What It Does
  • Turning On Bloomkeeper and the Terms of Use
  • Your First Setup: What Bloomkeeper Asks For
• ▶ Working With Bloomkeeper Day to Day
  • Choosing How Hands-On Bloomkeeper Is
  • Approving Work Before It Goes Live
  • Asking Bloomkeeper a Question
  • Seeing What Bloomkeeper Has Done
• ▶ Your Brand Voice
  • Teaching Bloomkeeper How Your Shop Writes
  • When a Draft Does Not Sound Like You
• ▶ Getting Found on Google
  • Your Google Preview Text
  • Delivery Suburb Pages
  • Reviewing the Pages You Already Have
  • FAQs for Your Pages
  • Tracking Your Google Rankings
• ▶ Showing Up in AI Search
  • AI Mentions: Does ChatGPT Know Your Shop
  • Your AI Website Guide (llms.txt)
• ▶ Your Shop Details and Settings
  • The Shop Details Bloomkeeper Needs
  • Bloomkeeper Settings and the Daily Digest

▶ Design & Layout, Navigation & Templates

• Overview
• ▶ Web Pages
  • Webpage Overview
  • Add Web Page
  • Edit Webpage Properties
  • Edit Webpage Content
  • Restore Deleted Webpage
  • Gallery Images
• ▶ Menus and navigation
  • Navigation & Menus Overview
  • Main Menu
  • Footer Menu
• ▶ Templates
  • Templates Overview
  • Main Template
  • Product Main Template
  • Product Small
  • Mail Template
  • Members Login
  • Members Menu
  • Cart Summary
  • Order Summary
  • Invoice
  • Last View Product
  • Contact Form
  • Webpage Widgets
  • Blog Templates
  • Blog Small
  • Blog Large
  • Blog Template Top
  • Card Printing Template
  • Blog Bottom
  • Extra Order Template
  • Template History & Rollbacks
• ▶ Section templates
  • Section Templates
  • Adding & Managing Section Templates
  • Webpage Widgets
• Image library
• File library
• Folders (virtual)
• Editable areas
• ▶ Stylesheets
  • Shared Stylesheet
  • Screen Stylesheet
  • Print Stylesheet
  • Checkout Stylesheet
• Fonts
• ▶ Forms
  • Forms Overview
  • Creating and Edits Forms
  • Adding Forms to a webpage
• Master email template
• ▶ Banners
  • Banners
  • Banner Settings
• Inserting the Delivery list Into site
• ▶ Theme Updates
  • Applying a New Theme
  • Update Content and Image On New themes
  • Theme Customisation( AI Design Assistant)
  • Uploading a Logo to the New Themes
  • Adding and Editing Page Elements
• Using Plain text Editor

▶ Managing Your Products

• Overview
• Add a product
• Edit a product
• Deleting a product
• Renaming the product name
• Deleting product image
• Adding extra product images
• Adding sale price to product
• Product sorting (out of stock)
• Colour options
• Sorting Products Order on the page
• ▶ Product settings
  • Product main Settings
  • Substitution policy
  • Changing homepage products display
  • Different product image for price variations
  • Different product image for colour variations
  • Sicky Cart Button
  • Expandable product de script ion
  • Product Image Sizing Settings
  • Highlight Product Price
• ▶ Add-ons
  • Custom Addons
  • Changing add-on display (list and boxed)
  • Addon Icons and Images
• ▶ Product Categories
  • Product Categories Overview
  • Adding product category
  • Renaming a product category
  • Product Category Navigation & Visibilty
  • Product Master Categories
  • Product Category Purchasing Options
  • Product Category SEO & Metadata
  • Product Category FAQs & AEO
  • Free Delivery Categories
• Product Sales Report
• Product inventory
• ▶ Product SEO & AEO
  • Product SEO & AEO Overview
  • Product Metadata
  • Product FAQs & AEO
  • Product Structured Data
• Product subscription
• Free Delivery Product

▶ Manage Orders, Workflow & Notifications

• Overview
• Managing orders and basic workflow
• Searching for orders
• Failed transactions
• Discarded orders
• User Tracking & Understanding error mesages on the checkout
• ▶ Manage account customers
  • Managing Account Customers
  • Setting up account customers level
  • Advanced Invoicing Settings
• Refund orders
• Charge again
• Edit orders
• Resend tax invoice
• Order notes
• Taking order photos
• ▶ Advanced workflow
  • Advanced Workflow Overview
  • Notifications and workflow Overview
  • Pending Orders to be Allocated
  • Allocated Orders
  • Printed Orders
  • Orders Made waiting for In Store Pickup
  • Orders Made waiting for Driver Pickup
  • Orders On Route
  • Problem Orders
  • Managing Florists or Locations
  • Managing Drivers
• ▶ Notifications
  • Order Notifications
  • Update SMS notification on order
  • SMS order notifications (order made, pickup, route, delivery)
  • Email order Notifications(order made, pickup,route,delivery)
  • Cart Abandonment Emails
• Delivery Run Sheet
• In Store Pickup Run Sheet
• ▶ Delivery Driver app
  • Delivery Driver App
  • Set Up Driver Access
  • Assigning Deliveries To Drivers
  • Enable the OR Code for Order Details
  • Adding Photo and Notes for Orders

▶ Managing Delivery Costs & Locations

• Overview
• ▶ Manage delivery locations (suburb or postcode)
  • Delivery Main Settings
  • Delivery costs overview
• Adding delivery suburbs/postcodes
• Importing & Exporting Suburbs / Postcode Lists and Costs
• Marking certain suburbs not available same day/block days of week
• Enabling the dropdown list of the suburb for customers
• ▶ Blocking Delivery & Delivery Restrictions
  • Block dates
  • Adding Multiple Block dates
  • Allow In Store Pickup blocking delivery
  • Category restrictions for Mother`s Day, Valentine`s Day etc.
  • Block all Saturdays and Sundays
  • Suburb Block Dates
  • Suburb Ordering Options & Visibility
  • Reset Block Dates
  • Weekend Prior Day Cut-off delivery
  • Not Available Same-day
  • Same Day Cut-Off for Suburb
• ▶ Delivery Times
  • Delivery Time Options
  • Activating delivery times in the checkout
  • Making Delivery Times Mandatory
  • Extra Text for Delivery Time Options
• ▶ Surcharges
  • Date surcharges
  • Weekend Delivery Surcharge
  • Location Surcharges
• ▶ In Store Pick Up and Collections
  • In Store Pick Up and Collections Overview
  • In Store Pickup Locations & Workshops
  • Activate In-Store Pickup
  • In Store Pickup Time Options
  • Making In Store Pickup Times Mandatory
• ▶ Courier Integration
  • Courier Integration Overview
  • Go People Courier Settings
  • Manage Sherpa Courier Settings
  • DeTrack
  • Manage Zippykind Courier Settings
  • The Courier App
• Delivery Address Autocomplete with Google

▶ Checkout Configuration

• Overview
• ▶ Same-day cutoff
  • Same-day Delivery Cutoff
  • Same Day Cut-Off for Suburb
  • Weekend Prior Day Cut-off delivery
  • Same day Cut-off for In store pickups
  • Same-day cutoff countdown timer
• Same-day cutoff for in-store pickup time options
• Minimum order value
• Purchase order field
• Custom text on checkout
• ▶ Card message suggestions
  • Activate Card Messages Suggestions
  • Add card messages
• Join now in checkout and members levels
• Numeric phone
• Google auto address completion
• Authority to leave and label
• Checkout customisations
• Privacy and legal settings
• Alcohol sales
• In Store Pickup
• ▶ Delivery Time and Cost
  • Delivery Main Settings
  • Delivery Time Options
  • Location Surcharges
  • Weekend Delivery Surcharge
  • Date surcharges
  • Block dates
• ▶ Checkout Localisation Settings
  • Remove State from checkout
  • Change State label
  • Remove Postcode
  • Change Post Code Label
  • Change Tax Settings & Amount
• ▶ Checkout Layout
  • Remove cart summary
  • Show Inventory level in Checkout
  • Checkout Formatting
• ▶ Delivery Location & Building Types
  • Delivery Location & Building Types Overview
  • Activating Building Types
  • Location Surcharges
  • Swap Labels and fields for each Building Type
• ▶ Understanding error handling & logging for failed transactions
  • User Tracking & Understanding error mesages on the checkout
  • Dashboard Logs
• AI Agentic Checkout

▾ Sales & Performance Tracking

• Overview
• Ecommerce dashboard
• Product sales
• ▶ Gift vouchers
  • Gift Vouchers
  • Activating Gift Vouchers
  • Adding Gift Vouchers to Your Site
  • Gift Voucher Email Templates
  • Gift Voucher Reporting
  • Fulfilling Gift Vouchers
  • Gift Voucher SMS Notifications
• Customer Dashboard
• Top ten customers
• Outstanding credit notes
• ▶ Discount coupons
  • Multi Use Discount Coupons
  • Single Use Discount Coupons
  • Redeemable Credit Notes
• Integration with Google Analytics
• Integration with Facebook Pixel & Meta Tracking
• Third Party Tracking
• Delivery Date Forward Ordering

▶ Marketing

• Overview
• Members joining emails
• Cart abandonment emails
• Favicon
• Social media sharing images
• Same-day cutoff countdown timer
• ▶ Email marketing
  • Email Marketing
  • Mailchimp integration
  • Master Email Template
  • Email Broadcast
  • SMS Marketing
  • View the subscribers
• ▶ Discount coupons
  • Multi Use Discount Coupons
  • Single Use Discount Coupons
  • Free Delivery Categories
  • Gift Vouchers
  • Free Delivery Product
  • Free delivery for product or category
  • Free Delivery Coupon
  • Redeemable Credit Notes
• ▶ Pop-ups
  • Pop-ups
  • Site Notice Popups
  • Design your own Pop Up image
  • Pre Designed Pop Up Images
• ▶ Facebook & Instagram Integration
  • Facebook & Instagram Integration Overview
  • Instagram Feed
  • Facebook PIxel, Meta Pixel Integration
  • Facebook Catalogue (Instagram Store)
  • Connect your Instagram to your Facebook Meta Account
• ▶ Tracking codes
  • Tracking codes Overview
  • Tracking Codes
  • Google Analytics Tracking
  • Add Third Party Tracking Codes
  • Tracking eCommerce Data with Google Tag Manager and GA4
  • Tracking eCommerce Data with third party script s
• ▶ Members Loyalty
  • Automated members loyalty
  • Adding members level
• ▶ Google Reviews
  • Adding the Google review to the site
  • Request for Google reviews
  • Google Reviews on Website
• ▶ Shopping Feeds
  • Create a custom Google Shopping Feed
  • Shopping Feeds
  • Feefo Feed
• Marketing Assistant
• AI Check & Product Feed Settings

▶ SEO & AEO

• Overview
• ▶ SEO metadata and meta titles
  • Web Page Metadata
  • SEO & Structured Data Settings
  • Product Category SEO & Metadata
  • SEO Topics for AI
  • Product Metadata and SEO
• ▶ SEO suburb landing pages
  • Building SEO Suburb landing Pages
  • SEO Landing Pages
  • Linking SEO Suburb Landing Pages
  • SEO Suburb Page FAQs
• ▶ Structured Data
  • Structured Data Overview
  • Homepage Structured Data
  • Delivery Page Structured Data
  • Product Structured Data
  • Product Category Structured Data
  • SEO Suburb Landing Page Structured Data
• ▶ Local SEO settings for structured data
  • Local Delivery Structured Data Settings
  • Find the latitude and longitude of your store
• ▶ FAQs for Answer Engine Optimisation
  • FAQ content strategy for Answer Engine Optimisation AEO
  • Web Page FAQs for AEO
  • Product Category FAQs & AEO
  • SEO Suburb Page FAQs
• On-site SEO report and AI-generated metadata
• 404 manager and 301 redirects
• LLMS.txt
• Page caching
• Understanding Canonical Links

▶ Managing Your Customers

• Overview
• ▶ Customer dashboard
  • Customer Dashboard Overview
  • Top Ten Customers
  • Outstanding Credit Notes
• ▶ Automated members loyalty
  • Automated members loyalty
  • Adding members level
  • Adding existing customers to members levels
  • Auomated member loyalty Settings
  • Setting up account customers level
• Search customers
• Adding customer
• ▶ Manage Customer
  • Add / Manage Credit Notes
  • Editing customer details
  • Customer Notes
  • Adding existing customers to members levels
• Unlocking customers Blocked Login
• ▶ Credit notes
  • Adding Credit notes to Existing Customers
  • Add / Manage Credit Notes
• Identifying member VS customers
• Managing account customers
• Manual Order with existing Customer

▶ Accepting Payment

• Overview
• ▶ Setup & Manage Stripe
  • Setup & Manage Stripe
  • Get API keys From Stripe
• ▶ Setup & Manage Square
  • Setup & Manage Square
  • Adding Square to the dashboard
• ▶ Setup & Manage PayPal
  • Setup & Manage PayPal in Dashboard
  • Setup & Manage PayPal
  • Paypal Pay In 4 Installments
• Setup & Manage eWay
• Setup & Manage Afterpay
• Activate ApplePay and Google Wallet
• Credit Card Surcharges
• ▶ Credit card attempts & Automated Blocking
  • Credit Card Attempts
  • User Tracking & Understanding error mesages on the checkout
• Updated Afterpay Marketing Changes

▶ Workshops

• Overview
• Setting up the workshop Module
• Adding the workshop feed to your website
• ▶ Managing workshops
  • Add Workshop
  • Manage Workshop Dates
  • Add Attendee
  • Send emails to Attendees
  • Send SMS to attendees
  • Print Attendee List
• ▶ Workshop notifications
  • Automated Workshop Notifications
  • Send emails to Attendees
  • Send SMS to attendees

▶ Manual Orders

• Overview
• ▶ Settings
  • POS Main Settings
  • POS Register
  • POS Buttons
  • POS Featured Products
• Account payments
• In-store payments
• Online payments
• Manual Order with existing Customer
• Creating a Generic Product Order
• Overwriting the Delivery Cost

▶ Gift Vouchers

• Overview
• Setting up gift vouchers
• Email templates
• Fulfilling gift vouchers
• Adding gift vouchers to site
• Gift Voucher Reporting
• Gift Voucher SMS Notifications
• Cancelling Gift Vouchers

▶ Account Customers

• Overview
• Managing accounts
• Invoicing Settings
• ▶ Payment options
  • Account Payment Methods
  • Account Payments on Manual Orders
• Account report
• Setting Account members level
• Automated Account Due Reminders
• Automated Invoice Statements

▶ Advanced Settings

• Overview
• ▶ htaccess Management
  • HtAccess Settings
  • Cloudflare
• Custom menus & Modules
• API Integration
• Workflow settings
• Manual order settings
• 404 Handler
• Credit card attempts & Automated Blocking
• Web Forms Spam Score Threshold
• ▶ Email & Notifications Settings
  • SES Email Server
  • Sub script ion
  • List of all emails sent by software
  • Master Email Templates
• ▶ Security & Access
  • Suspicious IP Traffic
  • Exclude IP Address from Tracking
• ▶ System & Diagnostics
  • Dashboard Logs
  • Template History
  • Advanced Settings
  • Recent Orders

▶ Managing Your Store Information

• Overview
• Store Location and Phone Number
• Same-day cutoff
• Opening Hours
• In-store pickup locations
• Block Dates
• Adding ABN To Tax Invoice
• Adding Facebook and Instagram Links

▶ Managing Your Account

• Overview
• My details & login
• Why You Need an Email Address on Your Own Domain
• My invoices
• Support requests
• Settings
• Updating the credit card
• Managing Admin Users