Support requests
Use this to get help directly from the Enflexion team - whether something`s not working, you need a change made, or you just have a question about your website.
What you can do here
- Log a new support request and describe the issue or change you need
- Track the status of requests you`ve already raised
- See replies from the support team and respond back
Step by step
- Login to your dashboard.
- Click Add Support Request.
- Describe what you need as clearly as you can.
- Attach a screenshot if it helps explain the issue.
- Submit, then check back here (or your email) for a reply.
Tips
- The more detail you give up front - what page, what you expected, what happened instead - the faster we can help.
- For quick questions about how something works, try the AI assistant first - it can often answer or make the change immediately.
Ask the assistant
The AI assistant can help you manage this directly. Try:
- "Log a support request about ..."
- "What`s the status of my last support request?"