Gift Vouchers

Activating Gift Vouchers

Activating Gift Vouchers

This screen controls the gift voucher settings for your store letting customers buy and send digital vouchers to others.

What you can do here

  • Enable or disable gift vouchers on your store
  • Set available voucher denominations
  • Allow customers to enter a custom voucher amount
  • Set expiry details for vouchers
  • Configure how vouchers are delivered and redeemed
  • Customise the voucher email and page
  • Search for Gift Voucher

Step by step

  1. Go to Marketing > Marketing Tools > Gift Vouchers.
  2. Enable the gift voucher feature.
  3. Set the denominations available for purchase.
  4. Customise the voucher delivery email.
  5. Save.

Tips

  • Under Gift Voucher Set Amounts, create specific amounts customers can choose from when buying a voucher handy if you want to offer set price points like $25, $50 or $100.
  • If you`d rather let customers choose their own amount, switch on Gift Voucher Custom Amount. You`ll need to enter a minimum and maximum value so customers stay within a range you`re comfortable with.
  • Under Expiry Details, set how many years customers have to activate their gift voucher. Once activated, the credit stays on the customer`s account until it`s fully used it doesn`t expire after activation.

Ask the assistant

AI assistant support for this screen is coming soon.

  • How do I let customers choose their own gift voucher amount?
  • How long do customers have to use their gift voucher?
  • Set up gift voucher amounts of $25, $50 and $100
Added: 2026-07-04  •  Last updated: 2026-07-09
Was this page helpful?