Workshops

Add Workshop

The Workshops module lets you sell tickets to classes, events, and other hands-on sessions directly through your store. You manage dates, capacity, pricing, and attendee communications all in one place.

Activate the module

The Workshops module is not enabled by default. Submit a support request to have it added to your website before you begin.

Find the module

Once activated, go to Marketing & SEO > Marketing Tools > Workshops in your dashboard.

Configure settings

Before creating your first workshop, open the Settings section and:

  • Add SEO content for your workshops page.
  • Set up confirmation email preferences.
  • Set up reminder email preferences.

Create a workshop

  1. From the Workshops dashboard, create a new workshop and give it a name and description.
  2. Add one or more dates to the workshop.
  3. For each date, fill in:
    • Location - where the session will be held.
    • Trainer - who is running the session.
    • Ticket price - price per attendee for this date.
    • Maximum attendees - the capacity limit for this date.
    • Confirmation and reminder email content - customise per date if needed.
  4. Save and publish the workshop.

Test your setup

Purchase a test ticket after publishing to confirm the booking flow, confirmation email, and reminder settings are all working correctly.

Manage bookings

Bookings appear in your Orders section, marked as delivered. From the Workshops module you can also:

  • Add attendees manually without requiring them to go through checkout.
  • Email all participants in a session at once.
  • Configure SMS and email reminders for attendees.

Capacity and availability

When a date reaches its maximum attendees, it is marked as unavailable automatically. You do not need to manage this manually.

Recurring workshops

Workshops can be reactivated at any time. If you run seasonal or repeat sessions, reactivate an existing workshop and add new dates rather than creating a new one from scratch.

Added: 2025-09-30  •  Last updated: 2026-07-04
Was this page helpful?