Account Customers

Automated Invoice Statements

Automated Invoice Statements

In the Flower Store In a Box Dashboard, you can send automated statements to your account customers on a schedule that suits your business. These statements show all customer activity for the chosen timeframe, so you stay on top of your books without lifting a finger.

What you can do here

  • Choose how often statements go out to your account customers
  • Send statements weekly, monthly, quarterly, bi-yearly, or yearly
  • Generate a statement manually any time, for viewing or printing
  • Keep customers informed with clear, consistent financial communication

Step by step

  1. Go to Settings > Advanced Settings > Invoicing Settings.
  2. Find the automated statements section and choose your preferred timeframe.
  3. Save your changes statements will now go out automatically based on the schedule below:
    • Weekly: sent every Monday for the previous week`s activity
    • Monthly: sent on the first day of the month for the previous month`s activity
    • Quarterly: sent on the 1st of January, April, July, and October for the previous three months` activity
    • Bi-yearly: sent on the 1st of January and 1st of July for the previous six months` activity
    • Yearly: sent on the 1st of January for the previous year`s activity, matching the financial year
  4. If you need a statement outside this schedule, head to the bottom of the relevant account page and generate one manually for viewing or printing.

Tips

  • Only customers marked as "account" customers receive these automated statements
  • Match the timeframe to how your customers like to manage their payments weekly or monthly suits most small accounts
  • Use manual statements when a customer asks for an on-the-spot summary

Ask the assistant

AI assistant support for this screen is coming soon.

Added: 2025-11-03  •  Last updated: 2026-07-14
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