Checkout Configuration

Checkout Formatting

The FSIAB checkout is designed to keep things simple for your customers. Only the essential fields are shown by default, and extra options appear only when needed.

What customers fill in

The billing section asks for three required fields only:

  • Name
  • Email
  • Phone

All non-essential fields are hidden unless the customer needs them. A company name field is available for customers who need a tax invoice.

Location entry

Suburb and location selection uses an auto-complete field instead of a dropdown menu. Customers start typing their suburb and matching options appear. This reduces errors and speeds up checkout.

Date selection

The date picker is a visual calendar. It shows:

  • Available delivery dates
  • Blocked dates in real time

Customers can only select dates your store has open for delivery.

Shipping costs

Shipping is calculated dynamically. The cost updates in real time based on the customer's selected delivery area and chosen timeframe. Customers see the correct price before they complete their order.

Checkout options you can configure

The checkout supports a range of florist-specific settings. You can enable or disable:

  • Pickup locations
  • Card messages
  • Anonymous deliveries
  • Authority to leave
  • Delivery time windows
  • Same-day cutoff times

To adjust any of these, contact FSIAB support or update the relevant settings in your store dashboard.

Getting the updated checkout

If the updated checkout is not yet live on your store, submit a support request and the FSIAB team will install and publish it for you.

Added: 2025-09-30  •  Last updated: 2026-07-04
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